Privacy policy

This Privacy Policy explains how "Mooncatmagic" (hereinafter – We) collects, uses, stores and protects your personal data when you visit our website or use our services.

What data we collect. We may collect your first and last name, contact details (email address, phone number), delivery address, order and purchase history, as well as technical information such as your IP address, browser type and cookies. Payment information is not stored on our server — payments are processed through trusted payment intermediaries.

Why we use your data. We use the data we collect to fulfil and deliver orders, to provide customer service, to process payments, to improve the functionality of the website, to prevent security incidents and, only with your explicit consent, for marketing purposes (for example newsletters).

Data sharing and security. Data may be passed to our service providers, such as couriers, payment processors and IT service providers, only to the extent necessary to fulfil your order. We take technical and organisational measures to protect your data, but please remember that risk online can never be eliminated entirely.

Cookies. We use cookies for website functionality, analytics and marketing. You can manage cookies in your browser settings; please note that some website features may not work without them.

Your rights. You have the right to access your data, to request that it be kept, corrected or deleted, to restrict processing, to withdraw consent you have given previously and to lodge a complaint with a supervisory authority. For data matters, please contact us at info@mooncatmagic.lt.

Retention. We keep your data for as long as it is needed to fulfil your order, to meet legal obligations, or until you withdraw your consent to marketing.

If you have questions or wish to exercise your rights, please write to: info@mooncatmagic.lt.